US Air sux ass
Our heroine found a great fare for the holidays: $155 from NYC to Richmond, VA RT. So she took advantage of US Air's cheap flights and booked it.
Yesterday afternoon, she leaves work earlier and travels via the M60 to Laguardia. Don't do the bus on a holiday. Seriously.
She gets to the terminal, checks in and all goes well until her NYC to BWI flight was cancelled. So her friend, a US Air employee, rerouted her on a direct to Richmond. Which gets delayed. She waited at the airport for 6 hours and finally gets to Richmong 2 hours late.
And no luggage. Her luggage never made it. And US Air doesn't know where it is. But they give her and 800 number and send her on her way. With only the clothes on her back and the promise of potentially getting her luggage in 24 hours - or perhaps the early morning flight from LaGuardia will have it...
Yesterday afternoon, she leaves work earlier and travels via the M60 to Laguardia. Don't do the bus on a holiday. Seriously.
She gets to the terminal, checks in and all goes well until her NYC to BWI flight was cancelled. So her friend, a US Air employee, rerouted her on a direct to Richmond. Which gets delayed. She waited at the airport for 6 hours and finally gets to Richmong 2 hours late.
And no luggage. Her luggage never made it. And US Air doesn't know where it is. But they give her and 800 number and send her on her way. With only the clothes on her back and the promise of potentially getting her luggage in 24 hours - or perhaps the early morning flight from LaGuardia will have it...

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